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Vet's no.1 answers

  • I see on your packs that you offer a 100% Money Back Guarantee, how does it work?

  • We are so sure that you and your pets will love Hill’s products that we offer a full money-back guarantee...

  • Is it true that dogs are vegetarians?

  • No, dogs are omnivorous so they can eat meat and vegetables...

  • I have a male Malinois with a weight of 48kg, which is a little bit too much... That’s why I wanted to feed him Hill's light adult, but I’m not sure how much I should feed him per day.

  • If you think your dog is overweight the best thing to do before changing his food is to go to the vet for a weight check...

  • House Training

  • We have all the information you need for your kitten and puppy on the site...

  • My dog is on Prescription Diet Canine r/d to try to get his weight down. Is there any special treats that I can give him that won’t affect his weight loss too much?

  • It’s understandable that you want to treat your pet, and there are many ways you can do so without giving food...

  • I forgot to ask my vet how long it will take to see an improvement in my dog once I start to feed it Canine j/d™?

  • 95% of dogs show signs of improvement in as little as 21 days...

  • How much should I feed my pet?

  • Just as eating amounts vary from person to person, eating amounts vary from pet to pet...

  • How often should I de-worm my dog?

  • Ideally you should be de-worming your animals every 3 months...

  • Is it okay to feed my pet table scraps or "people" food?

  • We agree with veterinarians who strongly believe that feeding pets table scraps or "people" food can lead to excesses or deficiencies of nutrients in your pet's diet which over time may result in health problems...

  • My dad told me that his vet has put the family dog onto Prescription Diet j/d™. I would like to try my dog on it too but he is a bit porky. Is there a lower calorie version?

  • Hill’s has developed Prescription Diet™ Canine j/d™ Reduced Calorie to help improve the quality of life for dogs with mobility problems that are overweight or likely to gain weight...

  • My Black Labrador is 14 months old and continues to jump up at people when they come to the house. He also jumps up at me if I stop to talk to people when we're out walking

  • We would always recommend that you talk to a dog trainer as they are the experts on this however you could try and simply walk backwards and say "Off" and reward and praise him when all four feet are on the ground...

  • Why does my 4 month old Cairn Terrier have terrible wind, on Hill’s Science Plan Puppy?

  • Flatulence is not a normal expectation with feeding this Hills’ Puppy, therefore, we would suggest: Rechecking the suggested total daily amount of food in relation to your puppy's current age and body weight...

  • My vet told me that my dog was overweight and has put her on a reduced calorie diet. How can I get her to do some exercise (aside from the usual walk) because the vet said exercise will help?

  • Resistance walk - try to walk your dog on different surfaces like sand, shallow water, fallen leaves or on a rough surface...

  • I would like to try Hill's Science Plan food. How should I do this as I don’t want to upset my dog's tummy?

  • Introduce the new food gradually over a 7-day period by mixing your dog's former food with increasing proportions of the new food, until only the new food is being fed...

  • What is the difference between Prescription Diet™ and Science Plan™ brand pet foods?

  • Hill’s Prescription Diet™ pet foods are formulated to help manage pets that are affected by specific medical conditions...

  • When will my Burmese Mountain Dog be fully grown up?

  • When it reaches 12 months of age...

  • How should Hill's products be stored, especially as it is getting warmer?

  • Store food in a cool, dry area...

  • Why is my Great Dane considered a Mature Adult Dog when he is only 5 years old?

  • Great Danes are considered to be a Giant breed dog as they weigh over 50kg and as they are more prone to skeletal and joint problems they need to be fed a diet that helps to support healthy joints and also helps protect against the signs of premature aging...